FREQUENTLY ASKED QUESTIONS
Upon purchase of a Cat® Simulators System, 1 year of Support is provided free which includes 24×7 technical support, software updates, and access to online support materials at support.catsimulators.com. Technical support may be renewed after the first year at a subscription rate. Call 1.877.434.7467 (in US) or 1.309.266.2640 or email firstname.lastname@example.org to renew your support contract.
If you are looking for a simulator you don’t see here, please send us a message with your request.
Simformotion has a live streaming room where we can virtually demonstrate our simulators. To schedule a virtual demo, give us a call at 1.877.434.7467 (in US) or 1.309.266.2640 or send us a message.
No; our experience has shown that any deviation from the recommended computer and video card may cause issues that can be difficult if not impossible to correct. Each simulator is tested extensively before being sent to a customer. Through this rigorous testing phase, we know the combination of hardware, software, graphics drivers, etc. will perform as expected. We cannot make the same statement regarding any other combination of products. Because we want to provide the very best experience for our customers, we package the computer with the simulator.
You can get pricing simply by calling 1.877.434.7467 (in US) or 1.309.266.2640 or send us a message.
We currently offer the following Cat® Simulator products (found HERE):
- Articulated Truck
- Electric Rope Shovel
- FM Log Loader
- Hydraulic Excavator
- Large Track Type Tractor
- Large Wheel Loader
- Mining Truck
- M-Series Motor Grader
- Off-Highway Truck
- Small Wheel Loader
- Track Feller Buncher
- Track Type Tractor
- Underground Load Haul Dump
Yes, with the Cat Simulators Gen 4 frame, multiple machine models can be used on the same base unit. Contact an Account Manager for more information.