The Generation 1 or 1.5 Cat® (Caterpillar) Simulator models are obsolete. These models were manufactured in the 2000s and we cannot get parts or make any updates to software. The simulator software is not compatible with Windows 10 operating systems.
Because the models are outdated, we are no longer offering yearly technical support subscriptions. If you are still using any of these models, our analysts can attempt to answer questions or troubleshoot at an hourly rate of $79. (Have credit card information ready at time of call.)
Another solution is our Trade-In Program. You can receive a credit for your outdated model and apply it toward a new Cat® Simulator. If you have multiple different simulator models, our simulators now come with convertible controls for the same base unit.
Please call 1.877.434.7467 or 1.309.266.2640 or email if you would like to trade in your obsolete model for a new Cat Simulator. Our Team would be happy to show you all the new enhanced features added to Cat Simulators. We can set up a virtual demo from our livestream room at any time.